I uninstalled and re-installed the total installation from the HP site … all to no avail. I’ve searched via these error messages, looked at printer help on HP and Microsoft, tried various other places too numerous to mention, turned both PC and printer off and on, talked nicely to it and promised it new ink. Control panel: No scan option refer to device manual to troubleshoot.Windows Fax and Scan: no scanner detected.
Solution Center: cannot run because your device installation is not complete.Now, it prints, but won’t scan either via the HP Solution Center, Windows Fax and Scan or from its control panel. Up until a while ago, it printed and scanned fine. I have a 2009 HP 6500 Wireless All-in-One printer, connected to a Windows 7, SP1 desktop and laptop via a Home network.
Select Scan at the bottom of the screen to scan your document or picture.Īfter your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.I’m not sure if you can help with a wireless printer issue, but I’ve exhausted everything I can do without success so hope you can! Under Save file to, browse to the location where you want to save the scan. Select Show more to show the Save file to options. For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as. Under Source, select the location you prefer to scan from. Under Scanner, select the scanner you want to use. Place the item you want to scan in the scanner's document feeder. Place the item you want to scan face down on the scanner's flatbed and close the cover. In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.
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